Acceptable use

1. Who this applies to

Everyone. If you run a site on Enderbeam, it applies to your site and to what you allow to stay on it. If you post on one — a forum reply, a comment, a message on somebody's wall, a chat message, an image — it applies to you.

Server owners are responsible for their own community. We would much rather you enforced this yourself than that we had to.

One Enderbeam account works across every site we host, so this policy follows you between them. Breaking it badly enough on one community can cost you the account, not only your place in that community.

2. Never

None of the following is allowed anywhere on Enderbeam, with no exceptions and no warning before removal:

• Sexual content involving anyone under 18, in any form, including drawings and text.
• Content that sexualises a real person who has not consented, or intimate images shared without consent.
• Threats of violence, or encouraging somebody to hurt themselves or others.
• Doxxing: publishing somebody's address, phone number, workplace, school, real name where they have not shared it, or anything else meant to let people find them.
• Content promoting terrorism or mass violence.
• Malware, phishing pages, or anything designed to take somebody's account or money.

We report what the law requires us to report.

3. Not allowed

• Harassment: repeatedly targeting somebody, brigading, or encouraging others to.
• Hate speech, or attacking people for who they are rather than what they did.
• Impersonating another server, another person, or Enderbeam itself.
• Publishing somebody else's work as your own, or anything you do not have the right to publish — images, fonts, logos, builds, music.
• Spam, including link farms, SEO pages, and content unrelated to your server.
• Deceptive selling: promising things you cannot deliver, fake discounts, or hiding what somebody is buying.
• Selling or advertising anything illegal, or anything age-restricted to people who cannot legally have it.

4. Minecraft's own rules

Running a Minecraft server means following Mojang's rules for servers as well as ours. Those rules are theirs, they change, and they are not ours to interpret for you — but a site advertising something Mojang forbids is a problem for both of us, and we may act on it.

Enderbeam is not affiliated with or endorsed by Mojang or Microsoft, and your site must not suggest that it is.

5. Other people's data

Do not use Enderbeam to publish data about players that your server did not legitimately collect, or that you were told in confidence.

Your players appear on your leaderboards only if they asked to. Do not pressure anybody into asking, do not offer rewards for it, do not penalise the ones who stay off, and never run /enderbeam hide on somebody's behalf without their asking. Do not discourage a player from writing to us about their own data. We treat any of those as a serious breach — and the rewards one is not a technicality: a permission bought with a prize is not freely given, so it is not a permission we can rely on and not one you want us relying on.

The players-list detail is different: it is there only because that player asked for it. The same rules apply to persuading somebody into it.

Do not use somebody's presence on a leaderboard or a players list to target them.

Ban reasons are read by your staff, not by the public — they are no longer published on a site at all. Keep them factual anyway: they are free text about a named person, that person is often a child, and they last as long as you leave them there.

6. Technical

• Do not attempt to reach data belonging to another site, project or account.
• Do not probe, scan or load-test the service without asking us first. If you find a security problem, tell us at support@enderbeam.com and give us a reasonable chance to fix it.
• Do not scrape hosted sites at a rate that affects anybody else, and do not use the service as a file host, a CDN, or a proxy for something unrelated.
• Do not modify the plugin's intervals or limits to send more often than the service is sized for.

7. What happens

Where we can, we go in order: we tell you, we ask you to fix it, we remove the content, we suspend the site, and only then do we remove it. Which step we start at depends on how bad it is and whether it is deliberate — section 2 starts at the end.

Where the law requires us to act, we act, and we may not be able to tell you first.

Copyright is the one place where the count matters as much as the incident. If we take something down because a copyright owner told us it was theirs, that is recorded against whoever posted it. Collect enough of them and the account goes: the site, if it is an owner's; the membership, if it is a member's. That is a policy we are required to have and required to actually apply, so it is not a threat we keep in reserve.

Two things do not count. A takedown you answer with a counter-notice that nobody takes to court is not held against you. Neither is one we decide was bogus — a notice against a quotation, a parody or somebody's own work is the sender's problem rather than yours.

What “enough of them” means is a judgement rather than a number. A fixed count is always wrong in one direction: too harsh for somebody who reposted a texture pack once without thinking, too generous for somebody working through a catalogue. So we write down the reasoning each time, which is the only way to show later that the same judgement was applied to everybody. How to send a notice, and how to answer one, is at enderbeam.com/report.

If we get it wrong, say so at support@enderbeam.com and a person will look at it again.

8. Reporting something

There is a Report link on posts, which reaches that community's own staff. To report the community itself, or the people running it, use enderbeam.com/report — that one comes only to us.

Reporting a post goes to that site's own staff. They can act faster than we can, they have the tools, and it is their community. You can tick a box to send it to us as well, and you should if the staff are the problem or nothing happens.

Some things come to us whether you tick anything or not: child safety, violence and threats, and terrorism. Waiting for a volunteer moderator is not an answer to those.

Reporting a community, or the people running it, goes only to us. Its staff never see it and are not told it exists — a report about somebody handed to that same person is worse than no report at all. It is on our own site rather than in the footer of theirs, at enderbeam.com/report, which is also what makes it reachable by somebody who has left, been banned, or never had an account there. That page says what to send.

If you are not signed in, or the site has no account for you, write to support@enderbeam.com with a link and what is wrong. You do not need an account with us and you do not need the community's permission. If somebody is in immediate danger, contact your local emergency services first; we cannot help with that.

If you run a site here, the queue those reports land in is yours to work through — and there is a page about what that involves at enderbeam.com/running-a-community.